Email Invalid on contact form

Store Design
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Topic summary

A user encountered an “email invalid” error message when testing their contact form, despite verifying the sender email address was correct.

Resolution:

  • Another community member requested the website link to investigate
  • Upon testing, they confirmed the contact form was functioning properly with no errors
  • The issue appears to have been resolved, though the specific cause or fix wasn’t explicitly documented

Status: Resolved - the form is now working as intended.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

Hi, I’ve created a contact form. While testing, there’s an error message that the email is invalid. I’ve checked the sender email address, there’s no error there as I’ve verified the email address. Would anyone know how to rectify this? thank you!

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2

Hi @GK-test,

Please send the website link, I will check it for you

4

Hi @GK-test,

I tested it and it works fine, you are referring to this form:

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Screenshot1498×482 21.6 KB

If I helped you, then a Like would be truly appreciated.

1 Like
5

Thank you very much!

1 Like
6

Hi @GK-test,

It’s my pleasure

1 Like