That’s awesome, thank you!
Topic summary
Goal: Send automatic email notifications to staff when a specific product is ordered.
Proposed solution: Use the Shopify Flow app (automation tool). A template link was provided, which can be customized. Key setup: Trigger = “Order created”; Condition = check order line items (name or SKU) for the specific product; Action = “Send internal email.”
Implementation options: Install Shopify Flow, either use the provided template and adjust the product condition and email action, or build the workflow from scratch following the trigger → condition → action pattern.
Outcome: The original poster acknowledged the solution positively. The issue appears resolved with Shopify Flow as the recommended approach.