Email received - not sure if it is spam

Shopify Discussion

Topic summary

A user received a suspicious email from an address ending in [email removed] with the subject line ‘I sknahT’ (reversed text). The email content appears to be written backwards and mentions ‘Security Violation Detected’ and ‘Immediate Action Required’.

Key points:

  • The sender uses a Gmail address rather than an official Shopify domain
  • Both the subject line and message body contain reversed/scrambled text
  • Another user confirmed this is likely spam, noting that legitimate companies don’t use Gmail addresses for official communications

Resolution: The community consensus is to disregard the email as it shows clear signs of a phishing attempt or scam.

Summarized with AI on November 7. AI used: claude-sonnet-4-5-20250929.
1

Hi,

Just trying to get some clarification around an email I have received.

The address it was sent from is:

(persons first name).shopifypartners@gmail.com
Subject heading is: Immediate Action Required: Security Violation Detected

I’m hoping someone can let me know if they believe this is legit or another spam email?
I can’t see where I can call and speak to someone from Shopify to confirm.

Thanks

2

I believe this can be disregarded since it’s a Gmail account without any valid company email suffix.

1 Like
3

Thank you.