Enable Online Orders Only Push Notifications

Retail & Point of Sale

Topic summary

Request to receive push notifications only for online orders (excluding POS), plus a numeric badge on the POS “Local Pickup” tile. Multiple users confirm there’s no built-in way; frequent POS alerts are overwhelming.

Workarounds discussed:

  • Edit staff order email templates to flag orders that require shipping or indicate delivery method, then use email client filters to approximate “online-only” alerts. Code snippets were shared and corrected; this solves email, not push notifications.
  • Use Shopify Flow (free automation app) to send internal emails when an online order is placed. Guidance provided on adding variables (e.g., order number, fulfillments/line items) to the email body; one user reported difficulty retrieving some data and contacted support. A screenshot of the Flow workflow is included and central to this approach.

Notes:

  • Mobile OS/app settings can toggle Shopify app notifications per store, but not filter by order channel.
  • No clear method to add a numeric annotation to the POS “Local Pickup” tile.

Status: No native push filtering by channel; thread remains open. Best current options are email template filtering or Flow-based automations.

Summarized with AI on January 10. AI used: gpt-5.
19

I didn’t test the example I gave you, because it might take some research to find the exact code for your use case.

Did they give you the code to match your use case?

All of the documentation for the available variables for Flow appear in the app, but there are literally hundreds of possible options and you will have to locate the one that accomplishes your goals.