Enable Online Orders Only Push Notifications

Retail & Point of Sale

Topic summary

Request to receive push notifications only for online orders (excluding POS), plus a numeric badge on the POS “Local Pickup” tile. Multiple users confirm there’s no built-in way; frequent POS alerts are overwhelming.

Workarounds discussed:

  • Edit staff order email templates to flag orders that require shipping or indicate delivery method, then use email client filters to approximate “online-only” alerts. Code snippets were shared and corrected; this solves email, not push notifications.
  • Use Shopify Flow (free automation app) to send internal emails when an online order is placed. Guidance provided on adding variables (e.g., order number, fulfillments/line items) to the email body; one user reported difficulty retrieving some data and contacted support. A screenshot of the Flow workflow is included and central to this approach.

Notes:

  • Mobile OS/app settings can toggle Shopify app notifications per store, but not filter by order channel.
  • No clear method to add a numeric annotation to the POS “Local Pickup” tile.

Status: No native push filtering by channel; thread remains open. Best current options are email template filtering or Flow-based automations.

Summarized with AI on January 10. AI used: gpt-5.
4

A quick way to know if an order is an online order OR a POS order that requires shipping is to add the following code to your staff’s order notifications in the notifications editor.

You can then use your favourite email program to filter out these emails and then have a workflow process for online orders.

{% if fulfillment.requires_shipping %}
    
**-- REQUIRES SHIPPING --**
    
Fulfillment Status: {{order.fulfillment_status}}
  {% endif %}