I just switched to Shopify and agree the alerts to POS sales are annoying. We do 30+ sales in our POS. Discouraging that this request is three years old.
Topic summary
Request to receive push notifications only for online orders (excluding POS), plus a numeric badge on the POS “Local Pickup” tile. Multiple users confirm there’s no built-in way; frequent POS alerts are overwhelming.
Workarounds discussed:
- Edit staff order email templates to flag orders that require shipping or indicate delivery method, then use email client filters to approximate “online-only” alerts. Code snippets were shared and corrected; this solves email, not push notifications.
- Use Shopify Flow (free automation app) to send internal emails when an online order is placed. Guidance provided on adding variables (e.g., order number, fulfillments/line items) to the email body; one user reported difficulty retrieving some data and contacted support. A screenshot of the Flow workflow is included and central to this approach.
Notes:
- Mobile OS/app settings can toggle Shopify app notifications per store, but not filter by order channel.
- No clear method to add a numeric annotation to the POS “Local Pickup” tile.
Status: No native push filtering by channel; thread remains open. Best current options are email template filtering or Flow-based automations.