Google has de-listed all of our products from Google shopping because of supposed “counterfeit products”.
but I can’t figure out what it’s pointing to, we simply sell other people‘s items. I’m trying to figure out what their criterion is!
Topic summary
A seller’s entire product catalog was removed from Google Shopping due to alleged counterfeit products. The seller is confused about which items triggered the violation, as they resell products from other brands.
Key Issue:
- Google flagged the account for “counterfeit products”
- Seller cannot identify the specific problematic items
- All products are sourced from third-party suppliers
Recommended Actions:
- Contact all brand owners to verify product compliance
- Conduct reverse image searches to check for similar-looking products that might indicate copyright infringement
- Understand that resellers are responsible for ensuring compliance, regardless of third-party assurances
The discussion remains open with no resolution yet, as the seller needs to investigate their inventory and supplier relationships.
Hello Jediah, thank you for your question in the FeedArmy AMA Event.
The issue with selling other people’s items is that you are responsible for checking what you sell is compliant. You can’t rely on 3rd parties to say it is compliant.
In this case I recommend you talk to all your brand owners you are selling the products from.
Do some image product searches to see if there are products that look very similar, if yes, that could indicate copyright infringement.