Epson via Bluetooth looses connection since last app Version/update

Topic summary

Recurring Bluetooth disconnect with Epson TM‑T30III reported after a recent Point of Sale (POS) app update. Since the update 3 days ago, the printer drops its connection exactly after 60 minutes.

Impact: Requires re‑pairing each time, creating a significant burden across 40+ stores.

Request: Guidance on how to prevent the disconnection or avoid repeated pairing.

Status: No solutions or follow‑ups provided yet; issue remains unresolved and awaiting support.

Summarized with AI on December 15. AI used: gpt-5.

Hi,

Since the last POS Update 3 days ago, our Epson tm-t30III printer looses connection after 60 minutes. We then need to pair it again which is a pain for 40+ stores to do every hour.

How can we solve that issue?

Thanks

Florian