Error appears while logging on to my page

My name is Sherry Thomas, I’m from Dubai.

I have a shoe store

  1. Demo version expired
  2. I have chosen a tariff
  3. I tied a debit card

Immediately after linking the card, the store was no longer available. but I have added the product and done all sort of changes but still when I login for the first time this message is shown.

my email id is sherry thomas.ae@gmail.com

Your account ***@gmail.com doesn’t have permission to view this page. Try using a different account or going back to the Stores List page.

Hi there, @sherrry123 . Thanks for taking the time to reach out to the Shopify Community Forums with your question around store access. My name is Imogen. It’s good to meet you!

Typically, this error occurs when the Shopify Account you’re using doesn’t have permissions to access the store you’re looking to log in to. In order for us to assist you with this issue, we’ll need you to reach out to our Authenticated Support Team via our Help Center so we can assist you with getting back into your account.