Hi, just looking for some guidance on an error I keep receiving regarding my shopify flow automation regarding abandoned checkouts. It keeps getting to the last step and displaying this error which i am not sure how to interpret. Any help would be appreciated, thankyou “{“status”:400,“response_body…

So there’s no way at all to send a payment reminder email if the customer didn’t check the box to receive email from marketing?

Is there a way to send the email even if they are not opted in? Otherwise it sort of defeats the purpose of abandoned cart email as most who have abandoned carts will not have opted in.

Hang on Morin, I am trying to find a workaround and think I’ve got it. I’ll check back in tomorrow with more details Edit:nvm no luck

Thanks for trying tho ^^ But yes, 99% of people won’t subscribe so it’s a bummer. But I guess it has to be compilant with all the laws and stuff

For Abandoned Checkout, you are able to change the settings in the email editor through the step in the marketing automation workflow (click on the Send marketing email action, then click View email, and Edit the To: line). For the other emails, including Abandoned Cart (different then checkout), t…

If you are using the new Abandoned Checkout Marketing Automation, the way to send the email manually has changed. See here for more information.

Unfortunately this is locked with an emoji behind the sender. “Shopify only sends emails to customers who are signed up for marketing emails”

Same here. Which is strange because as far as i know Abandoned Checkout emails are not considered Marketing Emails but Transactional Emails (at least in Europe under GDPR/ePrivacy Directive). So it should be absolutely fine to send them. I am guessing this is also why it was possible in the old way…

For Abandoned Checkout, you can change this setting, as I mentioned in my reply above. For Abandoned Checkout, you are able to change the settings in the email editor through the step in the marketing automation workflow (click on the Send marketing email action, then click View email, and Edit the…

Error at last step "send marketing email"

Shopify Plus

Morin0094 January 11, 2023, 4:22pm 10

Oh well! Thanks for the tip! Also, is it me or I can’t find the Send a cart recovery email button from the Orders / Abandoned checkouts / #xxxxxxxx page?

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Error at last step "send marketing email"

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