Error importing csv contact list

I downloaded the sample template for importing contacts (customers), but with ONLY adding the contact info, not removing or changing the layout, I get an error “A header wasn’t accepted: Headers must match the list of accepted words.” How am I getting that using the sample Shopify provided??

Hi @chapman96 ! Please provide more detailed information, preferably with a screenshot. So far it is not quite clear what exactly we are talking about.

Attached is a screenshot showing the error. I also circled the sample csv that I downloaded and used

sorry…it says it won’t upload my screenshot because of the format. How do I upload it here?

The file type (.png) is not supported. Valid file types are: mpp, xls, xlsx, ppt, pptx, csv, mp4.

never mind…fixed the issue. Thank you

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