If you migrated from old coding to new coding you will see warnings of missing id, that is normal as the only method used ecomm_prodid while the new one just uses the key ID
Hey Emmanuel, you’re the god of all of this. I think I’ve read all of your posts on every platform I could find to fix these errors.
I used Google Channel for Shopify and I guess it installed Google Tag by itself. So this morning I had “100% ecomm_prodid don’t match…” problem, so I re-installed the (New) Tag manually with theme_liquid code, and now the ecomm_prodid problem was solved, but now I see “100% id values don’t match…”.
Both ecomm_prodid before and now ID Value is 100% correct and equal with the info I have on Merchant Center.
Shall I just wait? It’s worth noting that the account is new, and it happened overnight together with complete account suspension.
I did go through the 'source code’ and the value that is passed into the Google Ads is exactly same as the one in Google Merchant Centre ‘item id’. Both are of the format ‘Shopify_IN_xxx_xxx’.
If it’s correct, then nothing needs to be done. As indicated in my article, if the downloaded file from Google Ads is empty, it means there are no issues.
Aside, Your blogs are way too awesome! Its been my regular practice to visit them for reference. Keep up the great work! These practical insights on Google Ads behavior are gold stuff. Keep blogging and we are here to support.
But, if the downloaded file from Google Ads is not empty, it means there are issues! I have used your code in my store, every time I ran Smart Shopping campign, The “100% of id values received in the past day didn’t match your feed” warning will display. I turn off the ad, it disappeared. I turn on, once have traffic, it come back. The csv of “Audience source parameter mismatch” is empty begaining of half day, you have to wait for one day to download, it is not empty.
Why deleted my post? Shopify support emailled me this link for same issue to get help. I post my issue but get deleted because I post screenshot?
“Check if the downloaded file, product ids match the ids in the feed. If you are using the free app it defaults to US, instead of your native country.”
The product ids match the ids in the feed. My country is US. This does’t prvent Google ad has this warning:
Issue: 99.72% of id values received don’t match your feeds