hey how is it going
i created a new shop and i have been working on it for a month now and when i add sth to my cart this error appears
There was an error while updating your cart. Please try again.
how can i solve it please and thank you
Topic summary
A shop owner encounters a cart error message (“There was an error while updating your cart. Please try again.”) when attempting to add items to their cart after working on their new store for a month.
Troubleshooting Steps:
- Multiple community members requested the store URL and password (if applicable) to investigate
- The user shared their store URL: fishingtackleseg.myshopify.com
- A screenshot of the error was provided
Identified Issue:
One responder diagnosed the problem: despite products showing as available, the system returns a “product is already sold out” error.
Recommended Solution:
- Review inventory settings, locations, markets, and shipping rules
- Contact Shopify support for further assistance
The issue remains unresolved, pending the user’s action on the suggested fixes.
1 Like
Hey @Tribore
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
Best Regards,
Moeed
Hi @Tribore ,
Please share your store URL and password if password protected.
Thanks
Manoj
Hello @Tribore ,
I hope you are doing well!
Can you please provide the error screenshot and the store URL so that I can generate the issue and provide you the fix?
you can find it in the upper comment cuz when i tried sending it to u it got flagged
Despite being marked as available, the system returns “product is already sold out”.
Need to re-check your inventory, locations, markets, shipping rules…
Reach out to Shopify support.