Error in Purchase Orders - Store Feedback for developers

This error keeps happening in the new version of Purchase Orders. It’s not accurate and then I need to discard changes and restart it all. It deletes any work that has been input. And often the error comes back. Frustrating.

Hey @Burgott

That error is the new Purchase Orders system telling you the same inventory item is on the PO more than once. It now wants each variant as a single line, so a duplicate line blocks the save. With 11 variants it’s easy to add one twice, usually when you re-add a product that already pulled a variant in. The fix that saves your work: don’t discard the whole thing, just find the variant it’s flagging, delete the duplicate line, then save. You only need to clear that one duplicate, not restart the PO.


Hope that helps! If it did, a Like and Marking it as Solution goes a long way and helps others find the fix faster too.

Best,
Moeed

I understand that’s what the error is saying, but it’s not accurate - the item is not already in the PO.

It’s an error. I guess the real question is if there’s a better place to report errors?

Fair enough, if the item genuinely isn’t already on the PO then that’s a real bug, not user error. You can also raise it on community.shopify.dev where Shopify staff actually engage. Either way, include the screenshot and the exact steps to reproduce it (the PO, the variant it’s falsely flagging, and what you clicked right before the error), because a clear repro is what gets a bug picked up instead of sitting in a pile.

Best,
Moeed