error message 'phone number cannot be blank' on shopify payment screen for purchasing store plan

Payments + Shipping & Fulfilment
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1

I keep getting an error message saying ‘phone number cannot be blank’ on shopify payment screen for purchasing a store plan but there is no field for

2

Hey, @appdesk .

Thanks for reaching out and bringing this to our attention.

You can add your phone number under the Store details settings within the Shopify admin. Once that’s done, you can try purchasing the subscription again. However, if you’re still experiencing an issue with purchasing a store plan after adding the phone number, then it looks like we’ll need to access your account in order to identify the problem. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to assist you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.

That being said, since you’re a new merchant on Shopify, then I’d love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?