Error message when trying to open my website

Technical Q&A
1

Hi there! I have gotten a domain from names.co.uk .

I have attatched the shopify store to the domain yesterday and then it worked. This morning it was also working but now all of a sudden it is down.

My website link is Lyfted.co.uk

I have contacted the domain about this issue and said that shopify must resolve it.

The error message I get when opening my website is:

This site can’t be reached

The webpage at https://lyfted.co.uk/ might be temporarily down or it may have moved permanently to a new web address.

ERR_QUIC_PROTOCOL_ERROR

Any help/suggestions to get this back up?

2

Hey @ruanerasmus201 .

Thanks for reaching out.

I appreciate that you have included your online store URL and the specific error message you received! When I navigated to your online store mentioned, I did not receive any specific error messages.

Just to gather some additional context, are you still experiencing this error message, by any chance?

Typically, if you receive the error message This site can’t be reached - it may be due to the DNS settings on a third party domain. Or, the domain will need to complete the set up process to have it properly pointed towards your online store.

Looking forward to your response.