Hi there! I am trying to start my TikTok shop. I just created a new account and now I am unable to proceed until I fix this step. I have attached a photo of the error message.
Note:
I use Printify, a print on demand company to fulfill all of my orders.
My home address is connected to my Shopify account and it was entered correctly.
Any help would be much appreciated!
Iâd really love to know the answer to this question! I am trying to setup the link between my TikTok Shop and Shopify store as well and I just was hit with this error message. My address is entered properly, so I do not know what the issues is. 
I have been at it for 3 hours now, I still havenât found a solution. I will let you know if I figure it out!
Did you even figure out the problem?
I figured out a solution:
First off, I did not get this message to go away. However I figured a way to work around it. You need to go to the Shopify app store and either use âAfterfeed for TikTok Shopâ or âTikTok Shop for ShoppeDanceâ
They both work to import the listings. I think âAftershipâ is easier to understand. However, I like âShoppeDanceâ better for bulk importing, although I think it is harder to understand.
I have ShoppeDance and still no resolution to the location error problem.
I have the same issue and have not been able to solve it. Very annoyingâŚ
This bekow link from TiKTok Academy provides the main reasons for this error. Ensure to fill in your warehouse data in TikTok sellers account first and then make sure the address and phone number matches your Shopify warehouse settings.
see my reply to the main post
see my reply to the original post
A buddy of mine just had this issue, remove CJ (if thatâs what you are using) and replace the CJ location with your address. Once youâve done that, add CJ again and it should work. Probably just something weird with the timing of you adding the supplier and setting up the TT shop. Hopefully that helps.
What is CJ?
What is CJ??
My address error was fixed when I shortened my zip code down to just the first 5 numbers. My zip code was entered like this 12458-0035 and I changed it to just 12458. I hope that helps some people.
The link you provided is broken.
Were you able to fix this issue? if so, please share the solution.
I figured it out!! The âWarehouse nameâ on tiktok and the âLocation nameâ on shopify cannot be the same. Simply try putting company name for one, and add LLC at the end for the other, so that the names are âdifferentâ. Edit the tiktok name first and save changes.
Follow these steps: Log into your tiktok seller center > click on your icon at the top right > my account > account settings > warehouse setting > edit the âPickup Warehouseâ and then âReturn Warehouseâ: click edit for each > under âWarehouse Nameâ put [insert company name] > save.
THEN log into Shopify > click settings > locations > click on your default location > under âLocation nameâ put [insert company name, LLC]. Then save. You now have different names for each location, your should be able to go back to adding the tiktok app and complete the set up!
Unfortunately, this process didnât work for me. Iâm still in the hunt as to why this address location error is giving a lot of people I hard time.
This is giving me a massive headache and not much resource to support, I am a UK customer who is finding this impossible to achieve can we get a revised solution as the one listed here is good seemingly for US customers, Can we folks across the pond get some help - We are having issues syncing both POD providers who seemingly support this via the shopify platform - Hopefully we can get some help we would be ever so grateful I am sure many others will to - Best
I FOUND A SOLUTION!!
Your tiktok warehouse name has to match the one on your shopify location.
Ours is GB Pickup Warehouse on tiktok and now also on shopify. Make sure the spelling and capitalization is 100% correct.
Hope this works for you.
