Error messages on Collection Page & Filter

Technical Q&A
1

Hi there,

I’ve got a problem in my online store. For some reason when the customers try to use the filter on the collection pages, they keep getting error messages (as in the image). The same happens when they try to load the remaining products on the page. It keeps saying loading and then the Error message appears (lookupdeals.co.uk says -) OK.

Could someone please let me know why this is happening and how to fix it. The User Interface is suffering as a result of this. I want the customer to be able to scroll down to all products without getting error messages and also be able to use filters as normal.

Looking forward to any help. Thanks

2

Hi @lookupdealsuk ,

I checked and every JS file is minify so it will be hard for someone to help you debug it. I recommend contacting shusha theme for support.

Or you can send me staff account, I will try to help you debug it.

Hope it is clear to you.

1 Like
3

Hi,

Thanks for your reply.
I’m happy to give you access to Staff Account. Which Email should send it
to?

Regards

4

Hi @lookupdealsuk ,

I sent you a private message with the staff account email, please check it

1 Like
5

Invite Sent.

Thanks

6

Hi @lookupdealsuk ,

I debug everything and still can’t find it. I recommend you contact the theme, only they can help you check it.

If it helped you solve your issue, please mark it as a solution. Thank you and good luck.

1 Like
7

Hi @lookupdealsuk ,

I saw you liked my answer. If it helped you solve your issue, please mark it as a solution. Thank you and good luck.