Hi, Please let me know if there is a better discussion area to ask this question :slightly_smiling_face: I have a store where we sell a digital product so we don’t collect a shipping address on the checkout page. We also have an app we use to receive and update information for the order, including…

Hello @Santa , We are seeing a similar issue on our Shopify integration. Did you get the issue resolved or any response (I see none here)?

Hi @tregister , I did open a support ticket and got a response there. While I never got a reason for the need to have a shipping address now, I do have a simple work around. We’re just setting the shipping address to equal the billing address if it doesn’t already have a shipping address. ie: `if …

Hi @Santa , Amazingly swift reply! Unfortunately, the billing address is usually derived from the shipping address, so no luck there. Thanks for trying to help. :+1:

Hi @Santa , Will do. Thanks again.

For anyone facing the same problem, assigning the following object as the shipping address and billing address fixes the issue. { address1: nil, city: nil, company: nil, country: nil, country_code: nil, first_name: nil, last_name: nil, name: nil, phone: nil, province: nil, pro…

I’m having this issue as well. It randomly started like a week ago, nothing in my code has changed. @Muttahhar 's solution did not work for me. I’ve also opened a ticket on Github here: https://github.com/Shopify/shopify-api-ruby/issues/1270

Hi! The same issue detected using Shopify Python API. if not order.shipping_address: order.shipping_address = {‘address1’: ‘’, ‘city’: ‘’, ‘province’: ‘’, ‘zip’: ‘’, ‘country’: ‘’} … order.save() Did the trick for now.

Not working for me. I’m still getting: "{:shipping_address=>[\": Enter a last name.Select a country/region.Enter an address.Enter a postal code.Enter a city.Enter a phone number.\"]}"

FWIW, this hack does allow me to save the order: shopify_order.shipping_address = shopify_order.billing_address shopify_order.save However this is not ideal - it’s confusing to staff to have a shipping address on an order in the admin that does not require shipping. I also don’t know if this effec…

Error updating order without a shipping address

Retired Boards Appdev Customers Discounts And Orders

Santa October 27, 2023, 8:04pm 5

Hi @tregister ,

My pleasure

Ah, sorry to hear that. Maybe open a ticket and see if a developer can point you in the right direction?

Topic		Replies	Views
Updating note attributes requires valid shipping address Customers Discounts And Orders	3	63	May 13, 2024
Add address to orders that do not require shipping Shopify Plus flow	10	213	November 30, 2023
GraphQL OrderUpdate endpoint doesn't update the `shippingAddress` Technical Q&A javascript	0	32	February 17, 2025
[Admin API - Orders] Update billing address Customers Discounts And Orders	6	1762	November 4, 2021
Why are customer orders missing shipping addresses on Shopify? Shopify Discussion	2	143	June 22, 2021

Error updating order without a shipping address

Related topics