error uploading in csv bulk listing

Shopify Apps

Topic summary

A user encountered an error when attempting to upload a CSV file for bulk product listings. The error message indicates: “Option value provided for unknown options.”

Issue Identified:

  • The CSV file is missing a value in the “Option2 Name” column
  • This empty column is causing Shopify to reject the import

Recommended Solution:

  • Fill the “Option2 Name” column with an appropriate value (e.g., “Size” or “Dimensions”)
  • Once populated, Shopify should accept the file and allow the import to proceed

The issue appears straightforward and solvable by correcting the CSV formatting.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.
1

i m not understand about this specific error plz help me to resolve this isssue

Option value provided for unknown options
2

Hi @tensionfreeshop ,

Thanks for including the CSV file. I took a look and I think you’re missing a value in the “Option2 Name” column. If you fill that column with something like “Size” or “Dimensions”, Shopify should accept the file and start the import.

Best,

Daniel