Errors when uploading products to Google Shopping

Ask Me Anything Q&A Feedarmyama

Topic summary

A Shopify merchant is experiencing persistent errors when uploading products to Google Shopping and seeks guidance on common issues and preventive measures. They’re uncertain which Shopify fields (including optional ones) must be completed to avoid connection problems, despite having a verified Google Business account for over a year.

A respondent explains that required fields vary by product type, making it difficult to provide universal solutions. They recommend:

  • Checking the Google Merchant Center diagnostics page to identify specific errors
  • Searching online for fixes to identified issues (noting they’ve created guides/videos for common problems)
  • Using Google’s product data specification document to ensure feed quality
  • Visiting the Google Business Profile community for account-related questions

The discussion remains open with no definitive resolution, as the solution depends on diagnosing the specific error messages in the merchant’s account.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

I’ve given up posting products to Google Shopping because of constant errors connecting with my Shopify products. Are there tips you would share of common issues and steps we can take to prevent those upload issues when connecting Shopify products? Are there specific fields we need to complete that are optional on Shopify that might be causing the problem? I also have verified Google business page and account for over a year now so it has been perplexing. Thanks.

2

Hello SteamMarietta, thank you for your great question.

Well there are many tips, the issue is, it depends on what you sell. What is required for 1 product is not required for another.

The easiest way to resolve issues, is by checking what the issues are. You can check here: https://merchants.google.com/mc/products/diagnostics

Then, if you don’t know how to fix it. Just search online, how to fix, xxx Most likely I already have a guide on what to do. So you should see a video or article that I created.

But if you want to improve yoru data feed quality, I use the following document, to ensure all data is correct: https://support.google.com/merchants/answer/7052112

For any Google Business Profile issues, you can ask your questions here: https://support.google.com/business/community?hl=en

Hope it helps.