Hi,
Is there any way to contact customer services (for storeowners) other than via the chat function/email if you want to escalate a problem you are having?
Thanks
Topic summary
A store owner asks how to escalate a support issue with Shopify beyond the standard chat or email channels, seeking an alternative contact method (e.g., higher-tier support or phone escalation). No responses or solutions are provided. No actions or decisions recorded. Status: unresolved/open; no attachments or technical details involved.