Our business is closed on the weekends. We offer UPS ground shipping. Orders that come in after cut-off time on Friday, will give the customer an estimated delivery date of Monday if they chose ground delivery. The dates just never seem to be accurate.
I would also like Shopify to consider offering merchants the option of setting our own cut-off time for shipments.
Thank you for your question!
Automated delivery dates uses your store’s actual processing times and delivery history to predict when an order will arrive. These predictions learn from your operations over time and automatically adjust if your processing times change based on order characteristics or the days of the week you typically fulfill orders.
Manual delivery dates give you more control over your processing time expectations and automatically exclude weekends and holidays. They generate a delivery date range by adding your selected processing time to the transit times defined in your shipping rates.
If you prefer a delivery date option that automatically excludes weekends and holidays and gives you full control over processing time expectations, we recommend using manual delivery dates.
I’ve seen this complaint many times, about delivery estimates being inaccurate.
For anyone wanting full control over how delivery dates are calculated, with the bonus of displaying the information with a beautiful widget that’s fully customisable to their brand’s style and colours, you can use Order Deadline 2 which can be installed via the Shopify App Store. It’s highly configurable, and dates can even be displayed with your shipping methods offered at checkout - we append our calculated dates to the shipping method name at load time, if enabled.
I hope this helps anyone else experiencing the issue of inaccurate dates, who would like more control over this.
Thanks
Mat