EU Accessibility Act 2025 Compliance

Shopify Discussion

Topic summary

A merchant is seeking information about Shopify’s plans to comply with the EU Accessibility Act (EAA), which takes effect June 28, 2025. The Act requires online platforms and e-commerce sites to meet accessibility standards for people with disabilities.

Current Status:

  • Shopify has not released detailed compliance plans or updates
  • The platform will likely need to align with Web Content Accessibility Guidelines (WCAG) 2.1 standards

Merchant Responsibilities:

  • Individual store owners may remain responsible for their own storefronts’ compliance
  • Areas requiring attention include:
    • Theme customization
    • Third-party apps
    • Checkout processes

Recommendation:
Merchants selling in the EU should begin reviewing their store’s accessibility now rather than waiting for Shopify updates.

As of the latest post, no new information has emerged as the June 28th deadline approaches. The discussion remains open with unanswered questions about Shopify’s specific compliance roadmap.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

I’m looking for details of what actions if any Shopify are undertaking to comply with the EU Accessibility Act 2025 implementation?

I haven’t been able to find any specific information to date.

2 Likes
2

Hi,

So far, Shopify hasn’t released any detailed information on how they plan to comply with the EU Accessibility Act (EAA) ahead of its 2025 implementation. The EAA will require online platforms, including e-commerce sites, to meet accessibility standards, ensuring digital services are usable for people with disabilities.

Since Shopify provides the infrastructure for many online stores, they will likely need to update their platform to meet Web Content Accessibility Guidelines (WCAG) 2.1 standards. However, individual store owners may still be responsible for ensuring their own storefronts comply, especially regarding theme customization, third-party apps, and checkout processes.

If you’re selling in the EU, it’s a good idea to start reviewing your store’s accessibility now. While Shopify may roll out updates, EaseCert (https://easecert.com/) provides compliance guidance if you need assistance with regulatory requirements for expanding into the EU.

Hope this helps!

Best,

Chris

3

Just wondering if there has been any update in advance of 28th June?

1 Like