The EU duties collection mentioned in the changelog does not yet seem to be working. We’re in the UK, and have enabled duties collection in our EU market, but the ‘Duties’ line item at checkout is always 0. All variants have HS codes and COOs. Is this just being slow, or is there an issue? See Shopify now supports €3 EU import customs duty collection - Shopify Changelog and https://help.shopify.com/en/manual/taxes/eu/eu-tax-migrate#eu-customs-july-2026
We had been discussing that here: EU small parcel levy - #20 by SectionKit
Summary: it isn’t working and Shopify are aware, just no update
Ah search didn’t turn up anything when I posted. Thanks!