Since the implementation of OSS in the EU today, we are having issues with how our end prices are being calculated in our online shop. Our tax settings are: [Robin_K_0-1625131645770.png] The issue right now is that the end price changes depending on the charged VAT rate. We are registered in Germ…

So, I have managed to figure out what how the price is calculated. Please forward this information to the developers asap. Here is an example: Regular price €99. Sale price €69,30. This it how it should be, and how it’s displayed in the shop. But when a customer from another EU country with anothe…

We have the same issue… If you untick the second tax settings, it will be correct the pricing and taxes in EU… BUT in that case tax free shopping is not working outside EU. ( USA , CAnada etc) it will still charge them full price and not your Price-VAT. It seems like its either or currently… I tri…

Yes, we have done this as well as we need to comply with EU laws, but our international sales are currently taking a big hit. I agree that it has been really hard explaining to Shopify to even explain the issue, I’ve gotten replies from 3 different support employees and they seem to (at least at fir…

Hi @Robin_K and @HansenGarments (we’re one of your retailers )- I’m very relieved to read that we are not alone in identifying this issue. Like you guys, I’ve spent many hours chatting with Shopify support people about this, and each time they completely misunderstand the issue we are reporting and…

@Jonathan_Maher @HansenGarments That Shopify are useless when it comes to EU VAT handling is unfortunately old news.. I’m currently traveling Italy with limited time on my laptop, would any of your guys care to dig up a bunch of Shopify staff on here and post as a reply to this? I would then write t…

Does anyone has some new info about this? The only thing we hear from Shopify is that this is taken under consideration, but they cannot say neither if they intend to fix this or when it could actually be fixed. The recommended us to hire an expert to customise the coding, ignoring to mention that t…

Hi @Robin_K , @Jonathan_Maher , Dan here from Vevol Media :hand_with_fingers_splayed: (Shopify Experts), I am not 100% sure this would help you but I’ll explain what we did for one of our clients based in the UK. They had similar issues and they used the Exentify app (which, without upsetting anyo…

Either I’m getting something wrong, or Shopify are refusing to acknowledge a serious flaw in how their platform handles prices and vat between EU states. If I’m not getting this wrong - and according to @Robin_K and @HansenGarments there IS a problem - then there should be thousands of other EU onl…

I have the same issue !!! Was working for 1 year without issue!!! Sudenly stop working and doing the same in our shop ! But funny part on .eu domain ALL WRONG on .si domain same template & same setup all good!!! Can somenone from SHOPIFY solve this as we DISABLE now on EU shop calculating taxes w…

EU OSS (One Stop Shop) - End pricing issues, wrong price calculated

Shopify Discussion

Patrik1 June 2, 2022, 7:22am 11

SHOPIFY SUPPORT??? Are you really ignoring this??? We have issue only one one store. on other domain same setup same template ! NO ISSUE???

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EU OSS (One Stop Shop) - End pricing issues, wrong price calculated

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