I am trying to connect my shopify account to a service to manage the transactions. Evolve Bank and Trust is listed on their integrations but when I try to connect it says I need a login username and password. How would I be able to find this information in my shopify account?
Thank you for reaching out to the Community! I’d be happy to provide some assistance with this request, to ensure it gets resolved.
When configuring a third-party payment provider, you will need to enter your account credentials for the provider that you’ve selected. To locate those credentials, you can connect with the payment provider directly, as they will be able to provide assistance with this. Once you’ve gathered those details, you can then follow the steps outlined in our Configuring Third-Party Payment Providers document for steps on how to successfully activate the gateway!
Please let me know if you have any other questions or concerns.