Excluding my own visits from website analytics (logged in Shopify Admin / Google set up seems fine)

Technical Q&A

Topic summary

A Shopify store owner is experiencing issues with their own website visits being counted in analytics despite taking standard exclusion measures:

Problem Details:

  • Personal visits continue to register in analytics
  • Google Analytics appears configured correctly
  • User is accessing the site while logged into Shopify Admin (which should typically exclude visits)

Suspected Cause:

  • Browser settings on a new laptop may be interfering with proper tracking exclusion

Current Status:

  • The issue remains unresolved
  • Another user has reported experiencing the same problem
  • No solutions have been identified yet
Summarized with AI on October 25. AI used: claude-sonnet-4-5-20250929.
1

I have tried a few things but my own visits to my website are still counting… Google seems to be set up properly and I’m making sure I go to my website when I’m logged in Shopify admin.

Could it be the browser settings? I have a new laptop… if so, how could I fix that?

1 Like
2

Having the same problem. Did you find out how to solve this?