Hello! Fellow business owner here.
For in person sales paying via Venmo, to keep track of my inventory, I use the Shopify POS app and usually mark paid as “cash”. Hope this helps.
Topic summary
This AMA focused on Shopify inventory management challenges ahead of Black Friday/Cyber Monday (BFCM). The Shopify Product and Marketing team answered merchant questions during a live two-hour text session.
Most Pressing Issue:
Multiple merchants raised the 90-day inventory adjustment history limit as a critical problem. Users emphasized this restriction prevents proper historical tracking, auditing, and analysis—particularly problematic for established businesses needing long-term data. The team acknowledged receiving this feedback but provided no timeline for extending the limit.
Key Topics Discussed:
- Tracking external payments: For Venmo/PayPal/Zelle transactions, solutions include manual order entry, third-party apps, or custom integrations
- Purchase order features: Requests for auto-populating POs at minimum thresholds and printing barcode labels directly from PO pages
- Bundle/kit inventory: Multiple merchants asked about tracking component inventory when selling product bundles (no native solution provided)
- Incoming inventory visibility: Users want to track ordered stock before it arrives
- Multi-location inventory views: Request for consolidated dashboard showing all locations simultaneously
- Preorder management: Guidance provided on using preorder apps to separate regular and advance orders
Reporting Gaps:
Merchants requested ABC analysis beyond 28 days, product-level (vs. variant-level) views, and zero-movement reports.
The session revealed significant gaps between merchant needs and current platform capabilities, particularly around historical data access and advanced inventory features.