Hi all, I’m looking for a pop up that simply aks, “what did we do wrong”. I have no need to blast buyers that leave with more ads. I just want to know why.
All of the exti intent are just jamming more ads to buyers, I do not want that. Is there somethign to just gather info as to why they didnt buy?
Also, paying for this is not helping either, so I’m not looking for free trials, only free plans.
Somthign like this
https://getsitecontrol.com/p/d6xydmwe
but this look like click bait to buy something.
Hi Bliss
You can try install third-party apps, which will help you create popups as you desire. You can search for an app that suits your store’s layout. https://prnt.sc/FF3JvA3wm5bk
Best,
Esther
thx but this looks just like exit intents. Again, it’s trying to collect emails, make a sale, both someone, just all the wrong ways to really help. I want to collect data from them that matters and review it later.
Yes, it’s possible to set up a simple exit-intent popup just asking “What held you back?” — no promos, no email capture, just feedback.
Look for a popup tool that supports:
- Exit intent trigger
- Short form or open-text field
- Free plan (not just free trial)
- No forced branding or upsell content
Many apps are built for recovery, but some do allow neutral, feedback-only messages. If you’d like, I can point you to a few that support this use case on a free tier.
Poptin offers a free-only plan, and it’s a great exit-intent popup tool with advanced triggers and targeting options that help you control the frequency of display to your returning or new visitors. Check it out at poptin.com
Yeah, I felt the same. Most exit popups just try to push more sales instead of understanding why someone didn’t buy. I actually used a simple form that triggers on exit and just asks, “What went wrong?” No offers, no emails just honest feedback. Works way better and feels more respectful to the user.