I have Expanse Theme (trial) and I have loaded images into two “Overlaid Hero Slides” however the images do not populate in the preview section or when I otherwise try to view the page. All I see is a black box where the image/slideshow should be. How do I get the images to display in this area? Thank you for your guidance!
Topic summary
Issue: Images added to the Expanse Theme (trial) “Overlaid Hero Slides” (hero slideshow section) are not rendering. The preview and page view show only a black box where the slideshow should appear.
Context: Two slides were configured with images for the hero section. The theme is in trial mode.
Symptoms: No images populate in the preview or when viewing the page; the hero area remains a black placeholder.
Evidence: A screenshot is provided, which appears central to understanding the display problem.
Requested help: Guidance on how to make the images display in the hero slideshow area.
Status: Unresolved. No troubleshooting steps, causes, or fixes have been confirmed in the thread yet; no decisions or action items recorded.
