Experiencing 502 Bad Gateway Error on July 6th 2021?

Shopify Discussion
1

Anyone else getting this?

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Hi,

I have lost access to my website.. Bad gateway.

Is this happening to anyone else?

Thanks

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3

same here

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4

same here!

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5

Me too ?

6

At least im not alone on this one lol

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us as well.

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YES! I had to just create a NEW account just to come into the forum to comment because Shopify does not recognize my account or email address.

I have spent TWO WEEKS building my store and am near tears that when I PAID FOR MY STORE I now don’t have any way to access or work on it! And I couldn’t chat from my account or comment on this forum from my PAID account (this is a new account just so I could come here to leave a comment).

If anyone is reading this from Shopify my site is griefcode.com

I am very disappointed in this experience and am beginning to regret choosing Shopify for my venture. I hope that these types of technical problems aren’t what I just signed up and paid for… Since I can’t contact anyone thru my actual account - what do I do???

2 Likes
9

Yes me too

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10

Same here. No access.

Support chat has over 150 people in line, so i’m guessing this is happening for everything.

Not great for us as we just launched a major promotion this morning :frowning:

11

Same here… So frustrating

12

I think Shopify use Cloudflare and Cloudflare have a DNS problem at the moment.

3 Likes
13

Same here

14

I am having the same problem so hopefully it’s temporary

15

I am having the same problem.
Any one can reply how to fix it?

16

Me too

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How long do you think this could take?

18

Same here. We are not alone.

19

hope all of our info is safe :frowning:

20

yes i am too.