Is it just me, or since we have had to pay for POS, the quality of the app has decreased significantly. Two busy saturdays in a row the barcode scanner stopped being recognised in the main till (but still worked on the search bar) and today the card machine wont communicate, the system wont allow pa…

andrew - i cannot say i’m seeing all the issues currently plaguing your setup, but i am able to confirm similar challenges with the barcode scanner not being recognized by the cart, but functioning in the search bar. for us, this happens after we shut everything down for the night and in the morning…

I have the same barcode scanning problems that you guys have stated. We opened our support ticket May 14th, and the issue happened just a little before then. I’m trying to get Shopify support to send this to their technical team, but I keep getting roadblocked every which way as they are adamant tha…

andrew - a follow-up to my recent confirmation of the barcode scanner issue. grumbling about this one night over dinner, my wife informed me that her work-around to avoid this occurrence was manually starting a new register session every day, rather than having the register session start automatical…

we are using the new tap & chip and are encountering this issue.

Thanks WelcomeHome. Guess it’s not related to the old card reader.

Seeing the exact same issues as described here and not seeing reliability as a key factor of the new POS system - trying to train staff to constantly restart the iPad, reconnect a random device, etc is not helpful. POS basics need to be added back to the app - it needs to not run out of memory and m…

Here are the issues we reported to the POS Team: Issue #1 - Shopify support stated the best practice for an iPad POS device is to completely shutdown the app every night. Why is it about every other night the Shopify POS app when opened up forgets all settings and has to be logged in again from scr…

Hello everyone! Thank you so much for all your feedback you have shared here and the issues you have been facing using the Shopify POS system. I wanted to let you know that we hear you and we are aware of some of the issues brought up here. I’ll provide some additional context on some of the main po…

This is laughable that a POS system like this is even in production. And people are naive enough to pay for it. I use the Shopify ecom but the POS no, no, no. It would drive me crazy to pay for something that is in BETA testing. I have been testing the Shopify POS and it is unreliable. I wish Shopif…

Experiencing bugs with Shopify POS after recent payment updates?

Retail & Point of Sale

John24 June 7, 2021, 10:30pm 5

WelcomeHome-- what card reader are you using right now?

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Experiencing bugs with Shopify POS after recent payment updates?

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