Experiencing error 500 when trying to login?

is anyone having thie error “500” when trying to login?

thank god im not alone, i cant login either or contact support but i have sales coming through stripe not sure whats happening

Yes, and their support page is down too so you cannot get help. Mobile works for now. Appears to just be their desktop client having a major outage.

same thing is happening to me I can’t log in to my store

i got logged out of mobile and cant get back in this is really weird

me too!

It may be coming back up now. I’m able to log in and not get auto-logged out or the error. So far at least, lol.

yea mine logged out by itself and I can t get back in must be something wrong with shopify. great timing

its ridiculous

we back!

Yes, shopify is down. I am so mad, I am just going to say no one will help you and you will just have to wait and accept fate until something as good as shopify shows up or they reinvest all the money they earned during covid in research and development..

here I can login into the Shopify environment.

For support it’s useful to capture the ID, you see for your error.

2cd3f15f-fbec-47f0-9827-8310bab605d2

So, they can revert the root cause.

Hi, all!

Thank you for reaching out and sharing your questions with the community.

Earlier today, Shopify received reports of general admin errors that affected merchants accessing and logging into their admin.

This issue has since been resolved by our developers and you should now be able to log in and access your admin as expected. Prior to logging in, it is recommended to clear your cache and cookies and completely reboot your browser.

We appreciate your patience and understanding as we worked to have this resolved for you.

If you continue to experience issues on your end, please reach out to our support via the Shopify Help Center so we can troubleshoot further.