Experiencing glitches with Shopify on a Mac and Chrome?

Topic summary

Mac + Chrome users report unstable Shopify sessions: random logouts, “Save” on new product causes a blink and loss of all entered data, and Orders links intermittently return a 404 (page not found), forcing re-login. The issue occurred repeatedly in one day; a product saved successfully the next day, but Orders still triggered 404s.

Key details:

  • Environment: 2‑year‑old Mac desktop, fully updated, using Chrome.
  • Symptoms: session drops to login screen, unsaved changes lost; dashboard shows an order but Orders page returns 404; logging out/in temporarily restores access.
  • 404 = page not found error when navigating to Orders.

Community input:

  • Another user confirms this is widespread over recent weeks and claims Shopify has not acknowledged the problem.
  • A related discussion thread is linked for consolidating reports.

Status and next steps:

  • No official fix or acknowledgment noted in this thread; issue remains open.
  • Interim workaround: manual re-login; users are encouraged to add reports to the linked thread to increase visibility.
Summarized with AI on January 5. AI used: gpt-5.

Anyone else experiencing a glitchy system the last while? Shopify has been randomly shutting down or booting me off to login again. When creating a new product listing I hit the save button, the screen blinks and everything is gone. I have to login again and everything I worked on is nowhere to be found. Happened three times yesterday with one product so I gave up and decided to try again today. Product loaded this time luckily. But today my home screen will say I have an order and then when I click orders I get a 404 error page not found. I have to log out and back in. It’s getting super frustrating. I own a 2 year old Mac desktop that has been updated and use Chrome.

1 Like

@TheYakYarnery You are not alone. @shopify refuses to acknowledge there is a problem for the past few weeks. It is not you. Below is another thread if you want to add on there, and maybe get them to listen.

https://community.shopify.com/post/2438797