Hi there,
Can I ask if anyone else is experiencing issues when adding product tags in their product admin?
What was once a seamless task, has overtime, become more laborious and time consuming and I wondered if this was unique to our product admin or something others were experiencing?
Originally we could just type a few characters of the tag and it would populate, followed by a ‘comma’ and it would add the tag allowing us to quickly add another tag.
Then, after an update to the product admin, we had to resort to clicking outside of the tag box to clear the entered tag before we could type in a new tag.
More recently we are finding not only do we have to click outside of the tag box but we also have to manually delete the text of the previous tag before entering another descriptor.
Clearly, I must be missing something in the way we enter our tags as I cannot believe the workflow has been designed to frustrate in this way?
We have on average 10+ tags per product so this is really starting to annoy us in the time spent adding them.
Is there anyway of reaching out to the development team directly as the chat support do not seem to grasp the issue and instead try to fob us off with bulk editor apps.
I hope the issue has been conveyed in a manner that is clear and would appreciate any feedback or direction.
Thanks in advance
Team Hic!