Is anyone else having issues with the search function in the product page of the admin console? Whenever I type something to search, the system starts searching in the middle of my typing which then jumbles the word up. Sometimes I have to wait but mostly I have to go back and retype the word to correct it. Horribly annoying. Also they added a tag in the search field that says “in: all” which gets in the way when I want to add something again. Why is that in there? Nothing but in the way!!
Topic summary
A user reports two main problems with the admin console’s product search function:
Search Interruption Issue:
The search activates mid-typing, scrambling the entered text and requiring users to backspace and retype their queries. This makes the search function difficult to use efficiently.
“in: all” Tag Obstruction:
A persistent “in: all” tag appears in the search field, blocking the input area when users attempt to add new search terms.
Suggested Troubleshooting Steps:
- Clear browser cache and cookies
- Update browser to latest version
- Disable browser extensions or test in incognito mode
- Try different browsers or devices
- Check internet connection stability
- Review potential conflicts with third-party apps
- Use keyboard navigation (Tab key) to bypass the tag
- Click directly on the search field
Next Steps:
If these solutions don’t resolve the issues, contacting Shopify Support is recommended. Users are also encouraged to report this usability problem as feedback to Shopify for potential improvements.
The discussion remains open for additional input or questions.
Experiencing issues with the product search function in Shopify’s admin console can be frustrating. Here’s how to address the problems you’ve described:
1-Search Interruptions While Typing:
The search function may initiate before you’ve completed typing, causing disruptions. To mitigate this:
- Clear Browser Cache and Cookies: This can resolve performance issues.
- Update Your Browser: Ensure it’s the latest version.
- Disable Browser Extensions: Some extensions might interfere with Shopify’s functionality.
- Try Incognito/Private Mode: This helps determine if extensions or cached data are causing the issue.
- Test on a Different Browser or Device: This can identify if the problem is browser-specific.
- Check Internet Connection: A stable connection is crucial for optimal performance.
- Review Third-Party Apps: Some apps might conflict with the search function.
2-These steps are recommended by Shopify support to address search-related issues: Shopify Community
3-“in: all” Tag in the Search Field:
The “in: all” tag appears to indicate that the search is querying all products. However, if it’s obstructing your typing:
- Click Directly on the Search Field: This should allow you to type over the placeholder text.
- Use Keyboard Navigation: Pressing ‘Tab’ can help navigate to the search field without interference.
- Provide Feedback to Shopify: If this feature hampers usability, consider reporting it to Shopify for potential adjustments.
If these solutions don’t resolve the issues, it’s advisable to contact Shopify Support for further assistance.
If you have other questions, feel free to ask, and I will answer them as well.
Best regards,
Daisy