For several days now in Shopify system and especially Live View I’m getting a lot of this…
Are you having issues?
Hey, @BuddyBike .
Thanks for bringing this to our Community forum. I’m sorry to hear that you’re facing setbacks with the live view. Let’s get to the bottom of this together.
To gather more context, may I ask what browser you are using? Based on the information you shared, it sounds like this may be a browser-specific issue. Does this persist on another device? If not, I recommend:
- Clearing your cache and cookies on your browser. After this, completely restart the browser to view your collection page again.
- It is also important to ensure that you do not have any firewalls or pop-up blockers enabled on the device.
If the issue is present with multiple browsers and devices, I suggest reaching out to our support team so that we can take a closer look at your account. Please visit our Help Center and log in to your account to create a support request. While we’re not able to provide account-specific support through the Community forum at this time, we’d be happy to continue assisting you through live chat, email, or callback. Once you have logged in to your account, type your request in ‘Ask about a topic’, scroll down to ‘Get Support’ and then click ‘Continue.’
Please let me know if that works for you. In the meantime, I’d love to hear more about your business! How has everything been going?
Thanks. It’s Chrome. It’s been happening for several days but seems better today. I hope it’s fixed because I don’t want to add it to my long list of things to fix, instead of making money.
Hey, @BuddyBike .
Thanks for getting back to me. I’m happy to hear that the issue is resolved for now. If you do have any trouble going forward, I recommend trying to clear the cache of your Chrome browser first. Otherwise, don’t hesitate to reach back out. In the meantime, is there anything else I can help with? I’m more than happy to help.
Warmly,