Experiencing portrait mode glitches on POS app for Android?

Shopify Apps

Topic summary

  • Issue: Shopify POS app on an Android Pixel Tablet glitches in portrait mode, rapidly flashing black and white and becoming unusable.
  • Behavior: App functions normally in landscape mode.
  • Request: Looking for confirmation from others experiencing the same problem and any fixes or workarounds.
  • Status: No solutions or actions reported yet; discussion remains open and unresolved.
Summarized with AI on January 17. AI used: gpt-5.
1

Hi there,

Is anyone else experiencing issues with the Shopify POS app when trying to use it in Portrait mode? I have an Android Pixel Tablet, and when I try to use the app in portrait mode, the screen glitches and flashes black and white, making the app impossible to use. But when it’s landscape mode, everything is fine.

Has anyone else had this happen, and are there any suggestions to fix it?

Thank you!