This is my latest message:
"Thanks for reaching back, so far I guarantee we have a development team looking into this right now. As you have just stated this is something that has affected our merchants, and we will continue to look for. Once we get any other updates as we also need to check in with USPS about this I will continue to provide you updates on this matter
Let me know if you have any other questions and i’ll be glad to follow up again!"
Not very reassuring.