Experiencing unusual USPS label price adjustments?

[retrogradeco]

That is what is so disappointing about this whole situation. Shopify had the opportunity to set precedence for what it means to be a company that cares about their customers. They could have kept us informed, made sure business’ who lost money were supported, and been honest about the challenges everyone including themselves were facing. Instead, they decided to save face, deflect, and ignore every single customer who had money taken from them. They failed to take responsibility for what happened because they knew they were potentially in massive legal trouble. Like all billion dollar corporations do, they saved themselves from the problem they caused while leaving everyone else in the dust.