export orders/products emails aren't in my inbox

Shopify Discussion
1

Hi There

I have tried to export Products and Orders and the cvs/excel files aren’t arriving to my email address.

The number of products/orders are all less than 50 items. I have checked the spam/junk. i don’t think the files are sent via Export function. i.e. bug

Could you please look into this issue?

2

Consider sending an email to Shopify’s support, maybe they could look into email delivery logs.
Contact page link: https://help.shopify.com/en/questions#/contact/email