Hi Elle,
What’s the update on this, 4 years later? I contacted support the other day to ask about this and still no solution. Very sad.
Topic summary
Shopify merchants cannot natively export images from Settings > Files Library when migrating stores or creating backups. This creates significant friction for store owners moving between development, staging, and production environments.
Current Status:
- No built-in export functionality exists
- Shopify developers are aware of the request but have no public roadmap
- Users must manually download images one-by-one or use workarounds
Available Workarounds:
- JavaScript solutions: Multiple community members shared scripts that automate opening files in new tabs or downloading them programmatically (see posts #2, #6, #31)
- Browser extensions: Tab Save extension combined with custom scripts
- Third-party apps: Matrixify and Filey apps can export/import files (Filey successfully tested with 1,422 files/768MB)
- Alternative thread: Additional solutions documented in related forum discussions
Community Sentiment:
Multiple users express frustration that this “basic functionality” is missing, particularly for businesses running proper DEV > UAT > LIVE deployment workflows. The lack of a simple download button forces merchants to spend hours finding workarounds buried in forums.