Facebook app claiming abuse but never used before

I am trying to setup a Facebook ad for the first time but I am encountering the following error:

“Your activity can’t be published because your store contains content that was reported as abusive. Contact Facebook support to resolve the issue.”

I haver never used this app before and have never advertised on Facebook before. How can I resolve this issue?

1 Like

I am having similar issues. My account was blocked. I then completed the Business Verification as requested about a week ago and have had no feedback. Trying to get hold of Facebook is impossible as they do not reply to support tickets, emails, messenger messages and I cant find a telephone number to contact either. Good Luck to you, I hope that you have better success than me