Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Nope. Legit nightmare. Created a new business account but my insta somehow is still attached to the old even after I disconnected. Literal ■■■■ show.

Hi, Did you manage to get approved after 2 shop reviews and rejections? As apparently the 2nd review is the last chance of review?

Hi, I was thinking to disconnect the shopify facebook sales channel and try for a re-review with only my approved manually uploaded products. But facebook are saying my commerce account and access to commerce manager will be deleted if I disconnect the shopify integration. Did you try this as one of…

Hi, were you approved after 2 rejected shop reviews?

Did you try creating a new facebook business page? It looks like I’ll have to resort to that. What a ridiculous process.

hi, how do you create a new commerce account?

I’m wondering the same thing also. I didn’t realize I would only get one review at the time or else I would not have requested the review. Now no matter how many times I have reached out to Facebook with evidence that my shop meets their criteria, I receive the same generic response about them “not …

If you created a new FB page, would it get new reviews then? Or is it linked to your Instagram as well?

I have the same problem. Facebook has so many problems! I am also having an issue with it saying that my Instagram account already belongs to another business - it doesn’t. I had the Facebook shop working well with Etsy, but stupidly changed our website to our Shopify store and now we’re not approv…

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

sapphire86 March 25, 2021, 6:24am 167

Hi what did you end up doing after the second failed review? It seems the only way is to make a new facebook page?

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Facebook - commerce account Not aproved Error with Facebook

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