Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Hi, were you approved after 2 rejected shop reviews?

Did you try creating a new facebook business page? It looks like I’ll have to resort to that. What a ridiculous process.

Hi what did you end up doing after the second failed review? It seems the only way is to make a new facebook page?

hi, how do you create a new commerce account?

I’m wondering the same thing also. I didn’t realize I would only get one review at the time or else I would not have requested the review. Now no matter how many times I have reached out to Facebook with evidence that my shop meets their criteria, I receive the same generic response about them “not …

I have the same problem. Facebook has so many problems! I am also having an issue with it saying that my Instagram account already belongs to another business - it doesn’t. I had the Facebook shop working well with Etsy, but stupidly changed our website to our Shopify store and now we’re not approv…

That is so frustrating!! I’m sorry that you’re having a similar issue! I agree, they definitely feel that it’s no loss to them whether or not they help us. I think they feel that small businesses like us aren’t worth their time…

Has anyone tried using a different Shopify app to load your products to your Facebook Shop? I wondered if using a third party app might do the trick.

What evidence would you provide to prove that your store meets their commerce eligibility criteria? I dont know where to start. Thanks! Rica

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

Postscript March 25, 2021, 9:56pm 170

If you created a new FB page, would it get new reviews then? Or is it linked to your Instagram as well?

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Facebook - commerce account Not aproved Error with Facebook

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