Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

to get your page approved just don’t apply immediatly, if you do that you page will be denied immediatly, instead you need to build an audience first then feel free to apply. otherwise as I mentioned you account will be rejected. don’t worry even if it did get rejected there’s a solution to it

Well starting from 0 and having shop not working is the same thing. Actually non-working shop is worse. So pick your poison. Time is money. I only had 220 followers so it will take me no time to build this back…PLUS the new followers that I’ll gain with my shop working correctly. So while it may no…

Glad starting from 0 works in your case. For others it won’t work. Facebook locks the business commerce account and won’t let you delete it in order to create another one. I’ll say this again… starting from scratch is not a solution. The problem hasn’t been fixed. Either Shopify of Facebook needs…

I have to agree that Facebook and Shopify should not consider this a fix! I for one am not willing to have to start a completely new business page. It has taken me a long time to gain followers, plus creating a new business page would require me to change the name of my business on Facebook and it w…

no there’s actually a way to delete the commerce account and be able to apply again and again and again…

Please, send me the contact details if you can. I have the same issue. Thanks You!

Hi Stoat, I am facing the exact same issues as you and am so angry with FB because they dont even give a detailed reason for rejection that one can identify then and resolve. Since it has been a while that you posted this, was wondering if you have found help to resolve these issues ? Please let m…

Aloha I am facing the same issue and I am very frustrated with this “not trustworthy” issue. You said you started a campaign to boost the page and finally it was approved. How long did it take for you to get an approval and how much did you spend to promote your page? I have been promoting my page …

Hi JB, No, i am facing all issues possible on fb. I meant to say that i am unable to run campaigns or boost or advertise my page. Facebook has weird rules and assumptions - it believes that long established businesses and those with more followers/likes are more reliable. This is generalising t…

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

LBeauty June 30, 2021, 5:23pm 201

thats good are people able to shop at your store now on instagram?

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Facebook - commerce account Not aproved Error with Facebook

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