Here is the link..
You can either chat or email with your issues. I was able to chat today (daytime only) but was not resolve and he just outlined in order what I need to do. Basically the same stuff I got from the email and its on the monetization side. I don’t know how should I do that. I probably will just abandon this shopify integration, create a brand new facebook account and just upload manually my products.
I wish shopify would lobby to facebook that those who already have a premium account on shopify need not go through a review process for the “trustworthiness” part.