Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Did they provide any timeline when it will be fixed? I already give up the FB support, that’s the worst I’ve ever seen. Shopify support is good, but they can do nothing since the stuck account is fully controlled by FB side.

Hey, thanks for sharing we have had the exact same issue. Not being able to get the commerce account approved, although it says that it’s linked on Shopify. It says I need to replace my commerce account but when I click “replace account” it’s loads but then says “failed to replace account”. We have …

I am having the exact issue…?

Hello , i am having the same issue struggling since a week , any help?

I am in the midst of talking with support about this issue the gentlemen and I are eager to solve the problem I have sent him a few screen recordings and have asked him to show me exactly what is wrong with the account, if anything at all. Best of luck. I Will try to post a solution to this if there…

He said someone from the ads department would be reaching out to me shortly.

J’ai le meme soucis , j’ai demandé une explication a facebook mais pas eu de réponse.Et sans le compte commerce activé le pixe ne marche pas donc ca ne sert a rien de lancer dans campagnes publicitaires sans pixel… Bref je suis embêté [fb.JPG]

I am having this same problem. Facebook approves my ads but not my stores. And it has approved a store where there is nothing posted. It is bizarre. Tommy B. McDonell Leap4artNC

Any luck? I’ve just given up… shopify help was useless and so was Facebook. Thinking of giving up on shopify all together

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

mauric1u January 3, 2021, 1:39am 44

I am in the exact same situation. Have you got any luck?

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Facebook - commerce account Not aproved Error with Facebook

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