Hello, I’ve been struggling lately trying to link the store to my Facebook page. I followed all the procedure in shopify via the “sales channel +”. the facebook shop and instagram shopping both show as ACTIVE. But when i open the “customize Shop” and go to the commerce manager page the store show …

Update my end - Commerce Account now approved. So I didn’t have to do much other than contact them and explain that I had thoroughly reviewed the commerce terms and was confident my account didn’t breach any and that many other users seem to have the same issue. I also attached screenshots of the v…

Same issue. Following this thread for a solution as well…

For those like me who made the mistake of requesting a review and were rejected here is my response from commerce support: I am sorry but we don’t have specific details in regards to these cases. However, I can tell you that for the future, you may be able to send another appeal. We just don’t have…

Yes I just got the same exact reply a few minutes ago. And the support agent suggested reviewing all the policies and making sure my shop is compliant BEFORE asking for the review. As if I knew which of the policies I’m not compliant with… Anyway I’m sort of relieved to see that so many people ar…

Facebook Concierge agent just sent me this list of eligibility requirements: As discussed in chat earlier before, please find below information about the Facebook Commerce Eligibility requirements to comply with in order to have the Commerce Account approved. Please take into particular considerati…

Hi You can appeal their decision at this link: https://www.facebook.com/commerce_manager [x1.JPG] Hit the ‘See Details’ button and on the next page there will be another button you can use to ask for your account to be reviewed. Before you hit the review button make sure to revise all the crite…

Following.. but not getting my hopes up… both facebook and Shopify suck at resolving these kind of issues.

How did you get in touch with Facebook? I have been trying to solve this issue for over a month now and can’t find anything helpful at all!

https://www.facebook.com/help/contact/commerce This is the link to contact them about this. Beware I have also been spending a month on this, only that month has been spent going back and forth with them and them not being of the slightest help. If anyone has had success please post! I have no ide…

Facebook - commerce account Not aproved Error with Facebook

Shopify Discussion

Carolina3 January 13, 2021, 1:00pm 66

Hi, how can I request for a review ? I have same problem but, can’t find where can I review it?

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Facebook - commerce account Not aproved Error with Facebook

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